You can submit a claim for a compensation payment to us from 15 June 2021 until 14 June 2023 at the latest. We will not handle any new claims submitted on or after 15 June 2023.
You can submit a claim for a compensation payment to us from 15 June 2021 until 14 June 2023 at the latest. We will not handle any new claims submitted on or after 15 June 2023.
Before submitting a claim please read the Conditions.
The claim procedure consists of 6 steps.
* If you are sending an authenticated copy of a non-Bosnian passport or identity card, please make sure that the personal identification number (such as a citizen service number) is illegible on the copy.
Tell us how you were related to the victim. We ask you to provide the following written documents to demonstrate your family relationship with the victim.
Sign your claim and send the claim form and the required documents to the Commission:
You will receive confirmation of receipt once we have registered the request. If your request is incomplete, e.g. a birth certificate is missing, an acknowledgement will be sent asking you to provide the missing information.
Is it not immediately clear that your surviving relative was at the UN compound on the day in question? But your relative was last seen in Potočari according to reliable sources? In that case the committee asks you to prove with convincing information or witness statements that the victim was inside the fence of the UN compound in Potočari on the afternoon of 13 July 1995. According to reliable sources, was your family member last seen in the woods? If so, we will reject your request.
Important to know: You should take into account that under the Arrangement a brother or sister of a victim who has been awarded compensation, cannot receive a second compensation. Only the wife or partner, the parents and children who have a first-degree family relationship with more than one victim, can receive more than one compensation. This means: If you sign the settlement agreement as a brother or sister, you are not eligible for any other compensation. If you sign the settlement agreement as a first-degree relative, you can no longer receive compensation for your brother or sister.
We aim to process your request within six months of receiving all necessary information. The target period is from the time when all information is received.
You can find out more about our procedures in the Implementation Protocol.
All the information is complete and accurate
You are eligible for compensation.
There are still some ambiguities
We will write to you to ask you for further information.
The further information that you provided is not convincing
You are not eligible for compensation.
What we expect from you?
According to the Arrangement compensation is only intended for surviving relatives of victims who were on the UN compound in the afternoon of 13 July 1995. It is not clear in advance from the publicly reliable sources and the Committee’s own investigation, that your family member was at the UN compound in Potocari on the day in question. The two witness statements must show that your family member was present within the fence of the UN compound on the afternoon of July 13, 1995.
The NCCP tests all witness statements very thoroughly.
What requirements must the witness statements meet?
The witnesses must testify as extensively as possible about what they know about the presence of the victim at the UN compound in Potočari on 13 July 1995. The statements must contain as much factual data and verifiable information as possible. The mere statement that the victim was present at the UN compound in Potočari on the afternoon of 13 July 1995 is not sufficient.
The witness statement should contain factual information and address the following questions as far as possible.